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Oxipay lets you spread the cost of your purchases over 4 fortnightly payments, making buying what you want that much easier. OXIPAYis a payment provider used by Christies to give easy payment options. It is not owned or operated by Christies.
You can access Oxipay if you:
Oxipay can be used at any Oxipay retailer. Simply select Oxipay as your payment method during the checkout process.
Nothing, as long as each of your payments reaches OXIPAY by the due date.
Christies will charge a commision to use the service to partially recover costs that are charged by Oxipay. This is not an interest charge but a one off commision.
If your payments don’t reach OXIPAY by the due date, OXIPAY will charge you a late payment fee of $10. A $30 collection fee may also be applied if any payment is still outstanding more than 7 days after your due date.
Your first payment is made when you make your purchase and will be 25% of the purchase price for any purchase under $1,000. If you purchase something over $1,000 (up to a maximum of $1,500) your first payment will be $250 plus the amount over $1,000. Each subsequent instalment is charged every fortnight after the purchase date.
Oxipay support team are available to help if you have any questions about your payments. You can reach OXIPAY via their help & support page or call 0800 189 236.
If your payments don’t reach us by the due date, OXIPAY will charge you a late payment fee of $10. A $30 collection fee may also be applied if any payment is still outstanding more than 7 days after your due date.
Absolutely. Oxipay charges no fees to complete your purchase payments early. If you would like to do this, please contact the Oxipay support team via their Help & Support page or call 0800 189 236.
Simply return your purchase as usual by contacting the OXIPAY retailer and they will handle returns in line with their policy. If a return is accepted, we will refund you the amount agreed with the retailer and adjust or cancel any future payments. We’ll do this as soon as we can, but the process can take time.
You’ll need to contact Christies whom you made the purchase from. If a refund is required in accordance with the Christies policy or by law and we are told by the retailer to do so, OXIPAY will refund you the amount agreed with the retailer and adjust or cancel any future payments, if necessary. If you have problems after contacting the retailer, contact OXIPAY via their Help & Support page or call OXIPAY on 0800 189 236.
If you do not receive your order, please contact the Christies. After talking to Christies and if you’re still experiencing problems, get in touch via OXIPAY's Help & Support page or by calling their support team on 0800 189 236.
You can close your Oxipay account by contacting OXIPAY via their Help & Support page or calling their support team on 0800 189 236. Please note, all outstanding amounts will need to be paid in full before you can close your account.
OXIPAY accept any Mastercard or Visa credit or debit card that have been issued in New Zealand for Oxipay payments. Currently, Oxipay do not accept any prepaid cards or any credit or debit cards that have been issued outside of New Zealand.
A single Oxipay purchase can be up to $1,500.
Oxipay has a minimum purchase of $20. However, merchants may set their own minimum purchase amount above $20.
The total sum of all your Oxipay arrangements can’t exceed $1,000 at any one time, and you can’t have more than 5 active purchases.
Follow your bank’s lost or stolen process and contact us on 0800 189 236 as soon as possible so we are able to change the card details that your payments are associated with. This will also help avoid any late payment fees incurred due to a failed or late payment.
Yes, you can change the card your payments are associated with. Simply contact OXIPAY on 0800 189 236 to talk our support team to update your payment details.
Sorry, OXIPAY cannot change your payment due date(s).
Sorry, OXIPAY cannot change your purchase amount.
You must be over 18 years old, have a valid email address and a valid New Zealand mobile number with a Mastercard or Visa credit or debit card issued in New Zealand.
When we are approving a new purchase, OXIPAY do a few checks for you to determine if:
These checks are in place to ensure your repayments are easy to manage and friendly on your wallet.
Other reasons why your transaction could decline could be due to general system or website errors, or you have not registered for Oxipay.
There are several reasons why you could be declined for Oxipay:
Contact OXIPAY if you'd like to discuss and let's see if we can solve it.
If not, Oxipay's support team are available to assist you with any enquiries you may have about our service.